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Total: MAD 0.00
Taxes and shipping calculated at checkout
Frequently asked Questions
Below you will find some frequently asked questions from our customers before purchasing the theme. If you have any further questions, please feel free to send them to us at: info@lemonswim.com, or via Whatsapp at +212646349005
WHAT IS OUR RETURN POLICY?
We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a refund or exchange. All return requests must be made within 14 days of the delivery date. Refund or exchange will be processed within 5 business days upon receipt of the returned package. We can only issue refunds to the original payment method and we do not refund any delivery charges. For France and Morocco, you can return your products directly to our warehouse in France and Morocco. You can contact us by email at info@lemonswim.com or by WhatsApp: +212646349005.
HOW CAN I CHANGE OR CANCEL MY ORDER?
Unfortunately, we cannot make changes to your order once it has been sent. If you need to change your delivery address or cancel your order, please contact us as soon as possible at info@lemonswim.com, or via Whatsapp at +212646349005. We are happy to try to accommodate your request !
HOW TO MAKE A RETURN OR EXCHANGE?
Please contact us by email at info@lemonswim.com or via WhatsApp: +212646349005, indicating the item you wish to exchange or return, and your order number.
WHAT IS THE COST OF DELIVERY ?
The cost of delivery is indicated during the checkout process, depending on your country of delivery.
WHAT PAYMENT METHODS LEMON SWIM ACCEPTS?
Currently we accept payments by credit card, and Paypal. For Morocco, we accept payment on delivery. You can contact us on WhatsApp at +212646349005. If you would like to arrange payment via another method, we are happy to try to accommodate your request! Please contact us directly at info@lemonswim.com to arrange this
WHEN WILL MY ORDER ARRIVE?
Standard delivery depending on the country: Europe: 2 to 4 business days. Morocco: 1 to 3 working days
WHAT IF MY ORDER DOES NOT ARRIVE?
Please contact us as soon as possible at info@lemonswim.com, or via Whatsapp at +212646349005.
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, we will send you an email containing a tracking number for Collissimo (only for orders within Europe). If you have not received this email, please email info@lemonswim.com or check your spam folder. If you have any questions, you can contact +212646349005.
WILL I HAVE TO PAY CUSTOMS DUTIES AND TAXES IN ADDITION TO MY ORDER?
No.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION BY EMAIL, WHAT SHOULD I DO?
Please check your junk/spam emails. If you cannot find your order confirmation in your junk/spam emails, please contact us at info@lemonswim.com